Privacy Policy

Effective Date: January 2, 2025
Mulch and Stone LLC

At Mulch and Stone LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

Information We Collect

We collect the following personal information when you use our website, place an order, or create an account:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely via third-party providers)

️ How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Communicate updates about your order status
  • Send promotional emails and text messages (you may opt out anytime)
  • Improve our services and website experience
  • Provide customer support and respond to inquiries

Mulch and Stone LLC Privacy Policy: Data Collection & Protection

If you choose to opt in to receive SMS/text messages from Mulch and Stone LLC, you agree to receive messages such as:

  • Order confirmations
  • Delivery notifications
  • Appointment or scheduling updates
  • Customer service communications
  • Promotional offers and special announcements

Message frequency may vary. Message and data rates may apply based on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

Third-Party Services

We partner with trusted third-party tools to run our business smoothly:

  • Stripe & Authorize.net for secure payment processing
  • Mailchimp for email and text marketing
  • Google Ads for advertising and analytics

These services only have access to the data necessary to perform their tasks on our behalf and are not allowed to use it for any other purpose.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors or service providers is permitted only as necessary to provide our services, such as processing payments or delivering email and SMS communications.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances, except as required by law or as necessary to provide the requested messaging services.

Account Registration

Our website allows customers to create personal accounts. Account information is used for faster checkout, order history access, and personalized service. You can update or delete your account at any time.

Data Sharing and Selling

We do not sell, trade, or share your personal information with outside parties. Your data is used solely for providing our services and improving your experience.

Service Area

We serve customers located only in Virginia and Maryland. Our website and services are intended for use within these states.

✅ Your Rights and Choices

You have the right to:

  • Request access to your personal data
  • Correct or update your information
  • Unsubscribe from marketing communications at any time
  • Delete your account or request data removal by contacting us

How We Protect Your Information

We take data security seriously. All transactions are encrypted using SSL technology, and payment information is processed through secure, PCI-compliant payment providers. We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

  • Phone (VA Customers): 703-999-2624
  • Phone (MD Customers): 410-618-9177
  • Email: info@mulchandstone.com
  • Website: www.mulchandstone.com